0800 numbers are an essential part of the marketing strategy for most medium and large businesses. It's well known that 0800 numbers are free to call - freephone numbers - and that they generate a massive increase in response to advertising.
But where does this leave the small company or worse the sole trader? Well traditionally 0800 numbers have been the reserve of the 'big boys' only, not so much due to cost, but simply because you need a fixed line to 'divert' the 0800 number to. This is pointless if you are out of the 'office' for 80% of the day as many sole traders are.
The ideal situation would be to have the ability of 'switching' your 0800 number in real time to your office number - Mobile Phone - home number etc. Even better if messages were taken for you if you are unavailable. Better still if these messages can be recorded and emailed to you, or even a 'live' answering service, where a real human being will take the message for you.
This is now a reality using the latest technology in telecommunications the following features are now available for any business large or small:
* Call Groups - Press 1 for Sales, 2 for Billing, 3 for Support, 4 for etc.
* Product Information Option - Record messages for your customers.
* Divert to Landlines or Mobiles in the UK and Worldwide - On demand.
* Intelligent Call Routing - Divert calls wherever and whenever you need them.
* Voicemail to Email - Share voicemail between departments and staff.
* Record your own Greetings - Personalised greetings
* Sound Library -Use our Online Sound for greetings
* Caller Identification - Ideal for Entrepreneurs with multiple businesses.
* Time of Day Routing - Direct calls dependant on time of day.
* Out of Office - Manually set to Out of Office so you don't miss calls while away.
* Second Call - Place a caller on hold and make a second call without a 2nd line.
* Call Transfer - Place caller on hold - make a second call and Transfer the call.
* Call Holding - Place a caller on hold just like on non virtual switchboards.
* Call Logging - Who called, where call was routed and at what time.
* Web Control - Total control 24/7 TOTALLY FREE OF CHARGE.
FREE FAX TO EMAIL SERVICE:
* Pick up faxes while your travelling
* Store and archive faxes on your computer
* Sharing faxes with your colleagues in a few seconds
* Increase security of your fax with encryption
* Avoid fax machine and other hardware expenses
* Forward incoming faxes to the most convenient computer
* Receive faxes in your email as a TIFF/PDF image file
* Faxes are delivered immediately direct to your email account
* Ensures total confidentiality and mobility
* It is easy to share faxes with colleagues
* Your fax number is never busy, allowing you to simultaneously receive multiple faxes, thus improving productivity.
* Virtual Porting - Point your existing number to get all these great features.
All the above features are totally free of charge with any number (0800, 0845, 0870, 0871, 0201 London Numbers & 070 Personal numbers) ordered through our website.
http://1sttc.com High tec Telecoms for the smaller business.